Last Updated: March 1, 2026
Welcome to Cyfer Solutions (https://cyfersolutions.com). These Terms and Conditions govern the provision of services by Cyfer Solutions and apply to all clients who engage our web development and digital services.
Cyfer Solutions provides professional web development and digital services. These services may include, but are not limited to:
Website design and development
Custom web application development
E-commerce website development
Website redesign and modernization
UI/UX design services
API integrations and third-party service integrations
Website performance optimization
Website deployment and hosting support
Website maintenance services
All services will be delivered based on the scope of work defined in a proposal, quotation, or written agreement between Cyfer Solutions and the client.
Cyfer Solutions reserves the right to decline or discontinue any project that falls outside our expertise, violates applicable laws, or conflicts with our operational policies.
Each project begins with a clearly defined scope of work which outlines:
Project features and functionality
Deliverables
Timeline estimates
Payment milestones
Revision limits
Any requests that fall outside the agreed scope will be considered Change Requests.
Change Requests may result in:
Additional costs
Adjusted timelines
Updated agreements
Cyfer Solutions will notify the client before implementing any work that affects pricing or project timelines.
To ensure smooth project execution, the client agrees to:
Provide clear and accurate project requirements
Supply necessary content including text, images, branding materials, and documentation
Ensure they have legal rights to all materials provided
Provide timely approvals, feedback, and responses
Maintain active communication during the project
The client is responsible for ensuring the accuracy, legality, and quality of the materials they provide.
Cyfer Solutions is not responsible for delays caused by the client’s failure to provide required information or approvals.
All projects require an advance payment before work begins.
Our standard payment structure is:
50% advance payment prior to project commencement
Remaining balance payable before final delivery or website launch
For larger or more complex projects, payment terms may be structured differently, including:
Milestone-based payments
Phased billing
Custom payment agreements
All payment details will be clearly stated in the project quotation or agreement.
Failure to complete payments on time may result in:
Suspension of project work
Delays in delivery
Withholding of project files, credentials, or deployment
Cyfer Solutions reserves the right to pause or terminate services if invoices remain unpaid.
Projects include a limited number of revisions during design and development as defined in the project agreement.
Revisions typically include minor adjustments such as:
Design refinements
Layout changes
Content updates during development
Requests that significantly alter the structure, functionality, or design of the project may be treated as additional work and billed separately.
Once a project phase has been approved by the client, further changes to that phase may incur additional charges.
Project timelines are estimated based on the project scope and expected client cooperation.
Timeline estimates may vary depending on:
Project complexity
Client response times
Additional features requested
Third-party service dependencies
Cyfer Solutions will make reasonable efforts to meet agreed timelines but cannot guarantee delivery dates when delays are caused by external factors or client-side delays.
Timely communication and cooperation from the client are essential for maintaining project timelines.
If the client fails to provide necessary materials, approvals, or feedback for more than 14 days, the project may be considered delayed due to client inactivity.
In such cases:
The project timeline may be adjusted
Work may be temporarily paused
The project may be rescheduled based on availability
If a project remains inactive for more than 60 days, Cyfer Solutions reserves the right to:
Archive the project
Apply a project reactivation fee if work resumes
Due to the nature of digital development services, refunds are handled under the following conditions.
The advance payment (typically 50%) is non-refundable, as it covers:
Project planning
Resource allocation
Initial design and development work
If a project is cancelled by the client after work has begun:
The advance payment will not be refunded
Any completed work beyond the advance payment may still be billed
Refunds will not be issued for:
Change of mind after work has started
Delays caused by the client
Completed project phases
Partial refunds may be considered only in rare cases where work has not yet begun.
All design files, source code, and project materials remain the property of Cyfer Solutions until full payment has been received.
Upon full payment:
Ownership of the final project deliverables is transferred to the client.
Cyfer Solutions retains the right to:
Display completed projects in our portfolio
Use project screenshots or descriptions for marketing purposes
Third-party tools, plugins, frameworks, and software used in the project remain subject to their original licenses.
The client is solely responsible for all content and materials provided for the project. This includes but is not limited to:
Text and written content
Images and graphics
Videos and media files
Logos and branding assets
Documents and downloadable files
Third-party scripts or software provided by the client
The client confirms that they own the rights or have obtained permission to use all materials supplied to Cyfer Solutions.
Cyfer Solutions does not verify ownership or legal rights of client-provided content.
The client agrees that provided content must not violate any laws or third-party rights, including:
Copyright infringement
Trademark violations
Defamation
Illegal or harmful content
Fraudulent or misleading information
The client agrees to indemnify and hold harmless Cyfer Solutions from any claims, damages, or legal actions resulting from the use of client-provided content.
Cyfer Solutions reserves the right to refuse or remove content that may violate laws or regulations.
Projects may involve third-party services including:
Web hosting providers
Domain registrars
Payment gateways
External APIs
Plugins or software tools
Cyfer Solutions is not responsible for:
Third-party service downtime
Pricing changes
Policy updates
Security vulnerabilities in external software
Clients are responsible for maintaining valid licenses and subscriptions for such services.
Unless specifically included in the project agreement, ongoing maintenance and support are not included in the development cost.
Maintenance services may include:
Security updates
Software updates
Backup management
Performance monitoring
Bug fixes after launch
Maintenance services may be offered through separate support agreements.
Cyfer Solutions shall not be liable for any indirect or consequential damages including but not limited to:
Loss of revenue or profits
Business interruption
Data loss
Security breaches caused by external systems
Our total liability related to any project shall not exceed the total amount paid by the client for that project.
Both parties agree to keep confidential any sensitive or proprietary information shared during the course of the project.
This includes:
Business strategies
Technical documentation
Login credentials
Internal processes
Confidential information will not be disclosed to third parties without consent unless required by law.
Either party may terminate a project under the following circumstances:
Violation of agreed terms
Failure to make required payments
Communication breakdown preventing project progress
If a project is terminated:
Work completed up to that point will be billed
Payments already made may not be refundable
Deliverables will only be transferred once outstanding payments are cleared
These Terms and Conditions shall be governed and interpreted according to the laws of India.
Any disputes arising from these terms shall fall under the jurisdiction of the appropriate courts in India.
Cyfer Solutions reserves the right to modify or update these Terms and Conditions at any time.
Any changes will be posted on this page with the updated revision date. Continued use of our services indicates acceptance of the updated terms.
For questions regarding these Terms and Conditions, please contact:
Cyfer Solutions
RISE TBI
Greatland, Areekode
Kerala – 673 639
India
Phone: +91 7025 360 025
Email: info@cyfersolutions.com